Job Description



 Wickenburg Community Hospital is a beautiful and sophisticated rural-access hospital located in Wickenburg, Arizona.  WCH is a 19-bed Emergency Department and many ancillary services.  We also have 3 Primary Care Clinics.  Here at WCH, we strive to maintain the highest standards of professionalism and care.  Join us today and let us be part of your success story.

 We offer:

  1. Full Benefits
  2. PTO/Sick Leave
  3. Wellness Benefits

General Description

Our Virtual MAs are integral to our clinic/hospital and are responsible for assisting Providers with medical treatment of patients within a patient-centered philosophy.  The MA assists with daily functions of the Clinic

Essential Job Duties

  • Work virtually at home during assigned hours without interruption in a segregated area behind closed doors in the home.
  • Answer and triage phone calls from patients
  • Documentation in EHR, past medical history, social history, surgery history, immunizations, and update medications
  • Return voicemails
  • Deliver messages to providers
  • Call patients with results
  • E-scribe prescriptions to pharmacy
  • Assist providers as needed
  • Update ordering list with any needed supplies and medications
  • Assist in chart documentation for quality purposes to ensure that provider coding and documentation matching
  • Serve as liaison between Provider and other hospital departments as necessary
  • Verify ancillary orders/ requisitions
  • Open tickets for Information Assistance
  • Assist with administrative and patient assignments as needed

Other (Non-Essential) Duties

  • Other duties as directed by Clinic Supervisors, or Clinic Administrators

Minimum Qualifications

  • Must reside in the state of Arizona
  • Medical Assistant the intent to become a Certified Medical Assistant, CCMA or Registered MA within 90 days of hire
  • Ability to communicate effectively, both verbally and in writing
  • Ability to maintain accurate records with attention to detail
  • Function in a team environment with courteous, compassionate and respectful treatment of patients and other team members
  • Good organizational skills

Preferred Qualifications

  • 6 months to 1 year of recent experience working in a providers office

Physical Requirements / Working Conditions

  • Being able to work at fast pace, Multitasking, Lots of walking
  • Must be able to work paying close attention to detail with frequent interruptions.
  • Must be able to lift and carry up to 20 lbs. frequently and 50 lbs. occasionally.
  • Must have excellent computer skills and adapt quickly to clinic EHR