The Chief Nursing Officer (CNO) is responsible for the planning, administration, direction, coordination of all nursing activities and other designated patient care functions and services within the hospital organization.
The role assumes 24/7 responsibility and accountability to ensure quality, safe, and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. The CNO will be involved in advising senior management on best nursing practices, establishing staff retention programs, , developing and managing nursing department budgets, conducting performance assessments, representing nursing at appropriate meetings, and collaborating with key stakeholders to complement current health services and to assist with developing new patient and community services.
- Maintain clinical and patient care standards and ensure a practice environment that enables the implementation of evidence-based nursing practice.
- Formulate and implement new nursing strategies, which advance and improve patient outcomes.
- Interview and select new nursing personnel and ensure proper orientation and training.
- Participate in the evaluation of programs and services by identifying relevant quality improvement indicators and outcomes for nursing practice.
- Ensure compliance with all regulatory and quality requirements.
- Propose, lead and direct strategies to improve quality outcomes and advance evidence-based care.
- Oversee and report on risk management strategies, including identification and monitoring nursing-sensitive quality and safety indicators.
- Promote clinical/service and front-line management decisions that are patient-centered.
- Directs the nursing and assigned clinical support services to achieve operating goals consistent with financial plans.
- Ensures appropriate resources to provide high-quality, cost-effective nursing care.
- Develop departmental budgets, manage the fiscal plan, and take corrective action to ensure adherence to budget.
- Develop, monitor, adjust FTE levels to achieve budgeted staffing levels, organizational goals, accepted staffing models within the industry and patient care needs defined by law.
- Disseminate the strategic vision for the delivery of care/services within and across the organization
- Contribute to the development of WCH’s goals objectives, forecasts, and risks and question risks and challenges as they arise.
- Promote interprofessional collaboration among nursing, medical, and allied health professionals to achieve optimal patient care/service outcomes and effective integration of care
- Identify relevant emerging local, regional, and national issues and draw these to the attention of the Board/Senior Management.
- Maintains professional affiliations and enhances professional growth and development.
- Foster opportunities throughout the organization to develop and profile nursing leadership skills and contributions.
- Participate on task forces/ad hoc working committees as necessary and appropriate.
- A degree in Nursing.
- Current Arizona RN License.
- A strong working knowledge of hospital nursing operations and regulatory requirements.
- 10 years of nursing experience with increasing levels of leadership responsibility within a healthcare organization demonstrating leadership, strategic thinking and responsibility for operations.
- Strategic forward thinking in setting clinical and business direction.
- Possess highly developed skills in both verbal and written communication, mentoring/coaching, and collaboration.
- Ability to plan, direct, and monitor others’ activities with demonstrated leadership abilities that contribute to a positive work environment.
- Proficient with common computer-based applications such as electronic mail, word processing, and various databases.
- Master’s in Nursing or Business Administration/Hospital Administration.
- Current CENP or NE_BC certification.
- 3 years as an Assistant/Associate Chief Nursing Officer or Nursing Director of multiple, complex nursing departments.
Physical Requirements/Working Conditions:
Frequent standing, stooping, bending, stretching, squatting; must be able to stand/walk for most of the work day; heavy lifting, must be able to lift packages up to 75 pounds
Must be able to work paying close attention to detail with frequent interruptions.
Ability to work in a fast pace environment